6 Vacancies Open at Safaricom – Apply Now
Safaricom has announced six career opportunities across different departments. The roles cut across customer support, business development, IT networks, enterprise systems, fraud strategy, and cyber security. Each job provides professionals with the chance to grow their skills while contributing to high-level operations within one of Kenya’s leading companies.
Available Vacancies at Safaricom
1. Engineer – Enterprise Customer Support
This role reports to the Manager – Enterprise Premium Support. The engineer will provide advanced technical support to enterprise clients by resolving complex issues, monitoring systems, and ensuring service quality.
Key duties:
- Troubleshooting enterprise-level technical problems.
- Collaborating with engineering and operations teams.
- Monitoring enterprise systems to detect issues early.
- Documenting support cases for knowledge sharing.
- Communicating regularly with clients.
- Supporting process improvement initiatives.
Deadline: 10 September 2025
2. Business Development Account Associate
Reporting to the Squad Lead – Indirect Sales, this associate will grow indirect sales channels and strengthen relationships with partners.
Key duties:
- Recruiting and supporting sales partners.
- Monitoring sales trends and boosting performance.
- Creating customized sales strategies.
- Preparing performance reports.
- Coordinating with internal teams for sales tools and materials.
Deadline: 10 September 2025
3. Network Administrator
This position reports to the Manager – IT Networks. The administrator will maintain reliable, secure, and efficient IT network systems.
Key duties:
- Designing and managing network infrastructure.
- Troubleshooting and minimizing downtime.
- Maintaining firewall and security systems.
- Supporting routers, switches, and wireless devices.
- Documenting network configurations.
Deadline: 10 September 2025
4. Enterprise System Developer
Reporting to the Manager – Enterprise Systems Planning & Delivery, this developer will build and improve enterprise applications for critical business operations.
Key duties:
- Designing and testing enterprise applications.
- Ensuring scalability and security.
- Fixing bugs and upgrading systems.
- Documenting processes and code.
- Supporting integration with other systems.
Deadline: 10 September 2025
5. Senior Officer, Fraud Strategy and Analytics
This officer will work under the Chapter Lead – Fraud Strategy and Analytics. The role focuses on fraud prevention and data analysis to reduce risks.
Key duties:
- Designing and monitoring fraud frameworks.
- Analyzing data to detect fraud.
- Collaborating with compliance and legal teams.
- Investigating suspicious cases.
- Developing fraud detection tools.
Deadline: 8 September 2025
6. M-Pesa Africa Cyber Security (Multiple Roles)
M-Pesa Africa is hiring for several cyber security roles to protect systems against threats and secure customer data.
Key duties:
- Conducting system risk assessments.
- Designing and implementing security protocols.
- Monitoring for breaches and responding quickly.
- Training staff on cyber awareness.
- Researching and preparing for new threats.
Deadline: 30 September 2025
How to Apply
Applicants should carefully review job requirements before applying. Choose the role that matches your expertise, prepare your documents, and submit applications before the listed deadlines. Late submissions will not be accepted.
Apply now through the official Safaricom career portal.
